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ABOUT CLOUDARK

One team that can both automate the workflow and build what it runs on.

Most companies solving this need two vendors — an AI consultancy that can't ship a website, and a web agency that can't build automation. Coordinating those two is its own project. We do both, which is the entire reason we exist.

30 minutes · No deck · You keep the findings either way
HOW WE ENGAGE CloudArk Protocol
ENGAGEMENT STAGE STANDARD
First conversation 30 MIN, FREE
Scope agreed FIXED PRICE
Baseline recorded WEEK 1
Typical build 3–8 WEEKS
Pilot MEASURED
Code ownership YOURS
Maintenance MONTH-TO-MONTH
CAPABILITY TRACKS

Two tracks, one team.

Engineered to bridge operational logic and high-performance user interfaces without finger-pointing.

AI & AUTOMATION

AI & automation

Workflow automation, custom AI and knowledge systems, systems integration, and ongoing managed operation.

Explore AI & automation →
WEB & SOFTWARE

Web & software

WordPress, custom-coded sites, ecommerce, web applications, and care plans.

Explore web & software →
CORE PRINCIPLES

How we work.

The engineering and business principles that guide every client engagement.

01 Honest audit

We tell you when not to hire us

Roughly a third of the processes we look at should be fixed with better software configuration, not AI. We say so, and you keep the findings either way.

  • Free audit with no obligation
  • Named alternatives when they fit better
  • Findings yours regardless
02 Fixed scope

Fixed price before any build

Scope and price are agreed in writing before code is written. Change requests are quoted, not absorbed into a growing invoice.

  • Written scope document
  • No hourly surprises
  • Change requests quoted separately
03 Baseline metrics

Measured against your baseline

Your current-state numbers are captured before we build, so the result at the end isn't a matter of opinion.

  • Baseline recorded before build
  • Pilot runs in parallel
  • Stop at pilot if numbers don't hold
04 Human confirmation

Human-in-the-loop by default

Consequential actions require approval. Low-confidence items queue for review. Nothing consequential happens silently.

  • Confidence thresholds per workflow
  • Approval gates on external actions
  • Full audit trail
05 Zero lock-in

You own everything

Code, prompts, documentation, and hosting accounts are yours from day one. There's no proprietary runtime holding your workflows.

  • Yours from day one
  • Documented for handover
  • Exit package within 5 business days
TEAM & STRUCTURE

How we're set up.

Direct engineering access, specialized staffing, and redundant account coverage.

Specialists, not generalists

Work is staffed by people whose actual discipline it is: AI engineering, integration, frontend, design, or SEO.

Named engineer per build

You deal with someone who knows your build, not a rotating queue or an account manager relaying messages.

Second briefed engineer

So your system isn't held in one person's head, and holidays aren't an outage.

Documentation deliverable

Written as we build, not reconstructed at handover when the details are already fading.

Small enough to answer directly

Questions go to the person doing the work. There's no layer between you and the build.

Long-running relationships

Most of what we do continues after launch, which changes how we build in the first place.

ENGAGEMENT LIFECYCLE

How an engagement runs.

Five structured phases from initial audit to active operational management.

01 AUDIT

1. Audit

Free, 30 minutes. What's costing you, what's automatable, what isn't. You keep the findings.

02 SCOPE

2. Scope

Fixed price, written scope, baseline recorded.

03 BUILD

3. Build

3 to 8 weeks typical, visible on a staging URL throughout.

04 PILOT

4. Pilot

Runs against your baseline. If the numbers don't hold, you stop here.

05 MANAGE

5. Manage

Monitoring, response commitments, and monthly reporting under Managed AI or care plans.

COMMON QUESTIONS

Frequently asked questions.

Direct clarity on company operations, team composition, and engagement structure.

We deliver to US service businesses and work across US time zones. Contact us for specifics on your engagement.
Sized per engagement from specialists in each discipline. You always have a named engineer and a briefed second.
We build for 20 to 200 person service businesses. Smaller and larger both happen, and the audit tells you honestly whether we're the right fit.
That's fine and common. The two tracks are separate services, not a bundle.
Ask during scoping and we'll tell you what we can share.
START HERE

Book a free 30-minute audit.

30 minutes with a solutions engineer. No sales pitch, no deck — you keep the operational findings either way.

30 minutes · Direct engineer conversation · No pitch deck